How did I get a subscription with Rentola?
At Rentola, we strive to provide a valuable service to tenants. To help customers decide if our platform meets their needs, we offer a trial version. This allows you to explore our features before committing to a full subscription.
As stated in our terms and conditions, subscriptions are automatically renewed unless cancelled before the renewal date. We encourage you to manage your subscription by logging into your account and visiting the Membership page. Unfortunately, we do not offer refunds for late cancellations or dissatisfaction after renewal.
I forgot to cancel, what should I do?
What happens if I forget to cancel my trial?
If you forget to cancel during your 7-day trial period, your subscription will automatically renew, and you will be charged for a full 28-day Premium subscription.
What happens if I forget to cancel my Premium subscription?
If you forget to cancel during your 28-day Premium subscription, it will automatically renew, and you will be charged for another 28-day subscription.
According to Rentola's terms and conditions, late cancellations are non-refundable. If there is an outstanding balance prior to cancellation, you will be responsible for settling it.
How can I avoid this in the future?
- Set a reminder before the end of your trial or subscription period.
- Cancel your subscription on time via the Membership page if you no longer need it.
By managing your subscription on the Membership page, you can avoid unexpected charges and stay in control of your account.
If you have any questions or need assistance, our customer support team is always here to help!
To contact customer service, click here.